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The Deliverability page answers the one question that matters most: is my mail arriving? Instead of raw charts, it leads with a verdict and a list of anything that needs fixing.

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The verdict banner

At the top you’ll see one of three states:
  • Standing by — you haven’t sent yet. “We’ll grade every send — bounces, spam placement, DMARC — the moment your mail starts flowing.” The setup below is optional but worth doing first.
  • Healthy — “Your mail is landing in inboxes. Bounce, spam and DMARC all look healthy.”
  • Something to fix — “One thing to fix” or “N things to fix,” showing the worst problem, plus two buttons: Ask Norbe (opens an AI thread pre-loaded with the issues) and Fix now (jumps straight to where it’s fixed).

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The problem list and the healthy checklist

Below the verdict:
  • Exceptions — every problem, worst first, each with a short explanation and a button that takes you to the fix.
  • What we checked — the green ticks for everything that’s healthy, like “Bounce 0.8% — normal,” “All senders in good standing,” and “example.com — DMARC 98%.”
When something’s wrong, Ask Norbe is the fastest path — it opens a conversation already loaded with the specific issues, so you can just ask “what should I do?”

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Where your mail lands

The section at the bottom has two tabs:

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Your sends

A per-sender table showing, for each mailbox: how many emails it sent, its bounce rate, its spam-complaint rate, and a reputation badge (good, watch, or at risk). Below it, a By inbox provider table breaks the same numbers out by where you’re sending — Gmail, Microsoft, Yahoo, and so on — so you can spot a provider-specific problem.

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How inboxes see your domains

The DMARC picture across all your domains — the same authentication data described in Domains & DMARC, summarized here so it sits next to your send health.

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What counts as a problem

Signals (bounce rate, spam complaints, warmup placement, DMARC) feed a reputation tier (good, warning, bad) that sets the sending state (healthy, throttled, paused).

Real signals decide each mailbox's reputation, and reputation controls how fast it sends.

Norbelys grades three things and flags them plainly:
Notice that open rate is not on this list. “Nobody opened it” does not mean you’re in spam — opens are unreliable (see Analytics). Norbelys judges deliverability from bounces, spam complaints, warmup placement, and DMARC, not from opens.

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When you haven’t sent yet

If nothing has sent and no DMARC reports exist, the page guides your next step: Connect a sender if you have no mailbox yet, or Monitor a domain if you’re set up but haven’t sent. Once campaigns start flowing, per-sender and per-provider deliverability fills in automatically.

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Provider-owned reputation tools

Norbelys combines its own sends, live SMTP responses, warmup placement, and DMARC. For the view each inbox provider keeps privately, enroll the sending domain in:
  • Google Postmaster Tools — Gmail spam rate, domain/IP reputation, authentication, compliance, and delivery errors. Google requires a DNS verification record and can omit low-volume days.
  • Yahoo Complaint Feedback Loop — complaint reports for DKIM-signed mail so you can suppress recipients who mark it as spam.
  • Microsoft SNDS and JMRP — Outlook IP reputation plus junk-mail complaint reports.
Open these from Domains → Sending limits → Inbox-provider visibility. They are not silent background connections: the provider requires the domain or IP owner to verify access. The UI keeps Norbelys’ measured state separate from data a provider has not yet shared.
Do not treat a blank provider dashboard as healthy. Provider data can lag, and Google may hide days below its privacy volume threshold. Continue using DMARC, SMTP blocks, complaints, and warmup inbox/spam placement together.