There’s no free tier and no trial. You pick a plan and check out to start sending. You can
change or cancel anytime from Settings.
The plans
Starter
For testing outbound or one focused list at a time. Includes 3,000 emails/month, 1,000
contacts, 5 campaigns at once, and light AI use.
Growth
A real pipeline — where most teams live. Includes 100,000 emails/month, 30,000
contacts, 25 campaigns at once, and daily AI use.
Scale
For agencies and volume senders. Includes 500,000 emails/month, unlimited contacts,
unlimited campaigns, heavy AI use, and a workspace per client.
Choosing or changing a plan
New accounts choose a plan right after sign-up. To change later, go to Settings → Billing and pick a new plan — changes go through secure checkout and are prorated. You can cancel in one click; there’s no contract.Usage this month
Settings → Billing shows your usage against your plan’s limits:- Emails sent — resets on the 1st (UTC). Only accepted sends count — bounces and skips don’t.
- Active contacts — how many people count toward your plan (unlimited on Scale).
- Live campaigns — active and paused campaigns hold a slot; drafts and finished ones don’t.
How AI billing works
Every plan includes an AI allowance for Norbe — drafting campaigns, personalizing at send time, researching leads, and so on. It’s a monthly credit budget that scales with your plan (light, daily, or heavy use).If you run out of AI credits, only the AI features pause — everything else keeps
working normally, and your credits refresh next month. Your sending is never interrupted by
AI usage.
Common questions
Is there a free plan?
Is there a free plan?
No — Norbelys is pay-to-use, with no free tier and no trial. Every plan is the full
platform.
When am I charged?
When am I charged?
Immediately at checkout — there’s no trial period.
Can I change plans later?
Can I change plans later?
Yes, anytime from Settings → Billing. Changes are prorated.
What happens if I hit a limit?
What happens if I hit a limit?
That specific lever pauses — sending, adding contacts, or launching campaigns — until
you upgrade or the month resets on the 1st. The rest of the app keeps working.